Where and when does the event take place?
The AIRTAXI World Congress will be held at the Grand Hyatt Dubai from October 7-10, 2024. The full address is Grand Hyatt Dubai, Oud Metha Road, Dubai Healthcare City, Riyadh Street - Near Sheikh Rashid Rd, Dubai, United Arab Emirates.
On October 10th, the event will be held at a different venue near Al Maktoum Airport. The exact location will be announced soon.

I would like to book a room at the event hotel, Grand Hyatt Dubai.
What are the prices and how can I book at a discounted rate?
The rate at Grand Hyatt Dubai is £236 per night, including breakfast and taxes, but excluding AED 20 tourism dirham per room per night. You can book your room at this discounted rate through the following link: https://www.hyatt.com/en-US/group-booking/DXBGH/G-DAW6

What is the event opening hours?
7th of October
Cultural Tour Gathering: Starts at 11:00 AM at the event entrance, Grand Hyatt Dubai.

Exchange Experiences: Invite-Only Roundtable Discussions with Regulators: Begins at 4:00 PM. Please visit the registration desk at the event entrance to be guided to the meeting point.

Welcome Reception: Open to All Delegates Arrivals start at 6:30 PM. Visit the registration desk to be directed to the welcome reception zone.

8th-9th of October: Doors open at 8:00 AM.

10th of October: Coach Pick-Up at Grand Hyatt Dubai, 9:00 AM.

I would like to enquire about attending, sponsoring, or exhibiting at AIRTAXI 2024. Who should I contact?
For inquiries about attending, sponsoring, or exhibiting, please contact our sales team at [email protected]

Once registered as an exhibitor or sponsor, who should I contact for logistics?
Please reach out to our Head of Projects and Procurement, Yesim, at [email protected]. She will introduce you to our suppliers.

When should exhibitors expect to be introduced to the stand supplier?
You will be introduced to the stand supplier starting from August 26, 2024.

As an exhibitor, can I work with my own supplier or focus only on branding?
Yes, you can use your own supplier for branding and other elements such as lighting and screens, as long as you coordinate with us to ensure stand design consistency.

What is the location of my stand?
Please contact your account manager or Yesim at [email protected] for information on your stand location.

How early or late can we deliver our materials as an exhibitor or sponsor?
You can ship materials up to 3 days in advance, and they will be stored by the Grand Hyatt.
The latest delivery should be by October 7th, the setup day.

In addition to company representatives, can we bring hostesses?
Yes, you can bring hostesses at no additional cost. Please share their names with your account manager.

Where will my meetings take place if I am an exhibitor?
Meetings will take place at your stand.

Where will meetings take place for airlines and investors?
Meetings for airline and investor categories will be held in the Airline & Investor Lounge.

When will we receive access to the scheduling system?
Access to the scheduling system will be available from August 27, 2024.

Who should we liaise with for meeting planning and diaries?
Please contact [email protected] for meeting planning and scheduling.

I’m not satisfied with my meeting diary. What should I do?
Please contact our scheduling team at [email protected] for assistance with your meeting diary. Alternatively, you can visit the Meeting Advisory Desk at the event's main desk, located at Meeting Zone South.

I registered after the scheduling system deadline. How do I plan my meetings?
If you registered after the scheduling system deadline or on-site, a meeting diary that fully meets your goals is not guaranteed. Please contact our scheduling team at [email protected] for assistance with planning your meetings.
You can also visit the Meeting Advisory Desk at the event's main desk, located at Meeting Zone South, for further help with your meeting diary.

As a registered delegate (all categories), how can I join the complimentary Dubai cultural tour, and what is the program?
To join the complimentary Dubai Cultural Tour, please inform your account manager or email our event manager, Ruchika, at [email protected].

Gathering Time: 11:00 AM at the event entrance, Grand Hyatt Dubai Convention Center.

Location: Sheikh Mohammed bin Rashid Al Maktoum Centre for Cultural Understanding https://cultures.ae/

Activities: Includes lunch, coffee/tea, and a Mosque visit.

Can we park on-site during the build-up and for all delegates?
Yes, delegates (all categories) can park for free in the car park under the event entrance, convention center.

As a regulator, how can I join the Regulators Exchange Experiences and what is the program?
Please contact Sasha at [email protected] for the details regarding the REE program.

As a registered delegate (all categories) except daily visitors who haven’t purchased for October 7th, how can I join the welcome reception, what is the program, and is there food and drinks?
To join the welcome reception, please arrive at the registration desk at the event entrance, Grand Hyatt Dubai Convention Center, starting from 6:30 PM. You will be directed to the reception area.

Time: From 6:30 PM onwards

Location: Welcome reception area at Grand Hyatt Dubai

Activities: Ayala Dance Team Show and Live Music,

Food and Drinks: Canapés and drinks will be served. Please note that a full dinner menu will not be provided.

Who should I contact for information about the final day’s AIRTAXI Market Showcase and its program?
For details about the AIRTAXI Market Showcase and to include your name on the coach list, please contact our event manager, Xiaoman, at [email protected].

I have a flight on October 10th. How do I get to the airport?
Final Day activities will continue until 14:00, so we recommend booking your flight accordingly. For flights after 17:00, a coach service will be available departing from the final day location to DXB Airport.

How do I get a Flying Display schedule?
A daily schedule will be available on site on the day, as well as on the website nearer the event.

What aircraft will be on display?
 We will publish Aircraft listings as and when we are able to announce them. Please check the website and our social media accounts for further details.
*Aircraft listings will also be available on the Official app – available in the weeks leading up to the event and free to download from the app store.
 
What happens in the event of extreme weather? Will the show still go ahead?
The Flying Display will take place if it is raining. However, the organiser retains the right to cancel any part of the Flying Display due to adverse weather conditions.

Do you provide transportation to the final day venue?
Yes, we offer a coach pick-up service at 9:00 AM from the Grand Hyatt Dubai, Convention Center entrance, to the final location (to be announced soon). Parking is available at the venue if you prefer to drive yourself. The show begins at 10:30 AM. After the event, coaches will depart for DXB Airport and the Grand Hyatt at 2:30 PM. Please follow the directional signs.

What should I do if I do not receive information about the Dubai Cultural Tour, AIRTAXI Market Showcase or meetings?
Please contact our team at [email protected] or reach out to your account manager.

When is the next AIRTAXI World Congress?
For information about the 2025 AIRTAXI World Congress, please visit our booking stand at the event. Location details will be announced soon.

Can I buy passes on the day of the event?
We encourage all delegates to register in advance to save time and money. On-site registrations may not be guaranteed a meeting diary as desired and could face availability issues.

How can I obtain a supporting visa application letter?
If you need a visa to enter the UAE, we can provide a supporting visa application letter. Please email [email protected] with the following information:
Full Name, Passport number and expiry date
Dates of entry and exit in the UAE

 
Please note that the supporting letter we provide is to confirm we have accepted your registration to attend the AIRTAXI World Congress. AIRTAXI take no responsibility for the verification of an individual’s identity, nor can we be held responsible for bearing any costs associated with your visa application and/or to visit to the event.

 
Who should visitors contact if they did not receive a confirmation email after registering online?
Please contact our registrations team at [email protected]

Who should visitors contact if they did not receive an invoice and payment link email after registering online?
Please email Jamie at [email protected]

What toilet facilities are available on-site?
Accessible toilets are available throughout the event site.

Are there marketing materials or templates available to announce attendance at AIRTAXI World Congress?
Yes, marketing materials and templates for social media announcements are available.
Please contact our Vice President, Event at [email protected]

What type of food and drink is available on-site?
We provide refreshments during breaks, including coffee and tea, as well as a variety of lunch options to suit different tastes. Additionally, the Forest Floor Juice and Wine Bar will be available. No additional food or drink purchases are necessary.

Can I take photos or film during the show?
Photography and filming are allowed for personal use only. By entering the event, you consent to the Organizer’s right to use any photos or recordings taken during the event for social media and marketing purposes. By registering, you agree to these terms and conditions.

I’m a speaker. Who can I contact for photos and videos?
Please contact our PR team at [email protected] and T +44 1420 560094 for assistance with photos and videos.
 
How do media representatives register for a Media Pass?
Media representatives must submit their media accreditation application through the AIRTAXI World Congress website. All applications are subject to approval. Please register as media here: https://www.airtaxiworldcongress.com/participate-as/media-registration

If you are interested in becoming an official media partner, please contact our PR team at [email protected]